Last Updated: 05/31/2024

At Deacon, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information obtained through our website, https://www.deacon.com. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Data

We may collect personal data that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Contact us for support or inquiries

Data provided by form submissions can include names, email addresses, and other details voluntarily provided by the user.

1.2 Usage Data

We automatically collect information about your interaction with our website, including:

  • IP addresses
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Time spent on each page

2. Use of Scroll/Heat Mapping Tools

We use scroll and heat mapping tools to analyze user interactions on our website. These tools help us understand how users navigate and engage with our site, enabling us to improve our website's functionality and user experience.

2.1 Data Collected by Scroll/Heat Mapping Tools

Scroll/Heat mapping tools record and process:

  • Clicks, taps, and scrolling activity
  • Mouse movements
  • Session duration
  • Operating system, device type, and screen resolution
  • Visitor type (first time/returning)
  • Referrer
  • Geographical location
  • Language
  • Page interactions

These tools do not collect any information on pages where they are not installed, nor do they track or collect information outside your web browser. If you'd like to opt out, you can do so at https://mouseflow.com/opt-out.

3. How We Use Your Information

We use the information collected to:

  • Improve website functionality and user experience
  • Analyze trends and user behavior
  • Enhance customer service and support
  • Monitor website performance and resolve issues

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following circumstances:

  • To comply with legal obligations
  • To protect and defend our rights and property
  • To prevent or investigate possible wrongdoing in connection with our website
  • With trusted service providers who assist us in operating our website, conducting our business, or serving our users, provided they agree to keep your information confidential

5. Data Security

We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your personal data
  • Object to the processing of your personal data
  • Request data portability

To exercise these rights, please contact us via the form on our Contact page.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.